TERMS OF USE
TERMS OF USEWHAT YOU SHOULD KNOW
Welcome to Pacific Visuals LLC (“Pacific Visuals,” “we,” “us,” or “our”) website (the “Website”). The purpose of this Website is to provide information about our real estate media services, including photography, videography, drone services, and related offerings.Please read these Terms of Use (the “Terms”) carefully before using this Website or booking our services. These Terms govern your use of the Website and apply to all users, visitors, and clients.By accessing this Website or booking services with Pacific Visuals, you agree to be bound by these Terms. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT USE THIS WEBSITE OR OUR SERVICES.Pacific Visuals reserves the right to modify, update, or change these Terms at any time without prior notice. Continued use of the Website or services after changes are posted constitutes acceptance of those changes.
USE OF WEBSITE
Users of the Website agree to:Provide accurate and current information when submitting inquiries or booking servicesUse the Website only for lawful purposesNot misuse, copy, or exploit any content on the WebsitePacific Visuals reserves the right to deny or terminate access to any user at its sole discretion.
SERVICES & BOOKING TERMS
Pacific Visuals provides real estate media services including photography, videography, drone services, and digital media production.
Scheduling & Rescheduling
Appointments are scheduled based on availability. Clients may reschedule with at least 1 hour notice prior to the scheduled shoot.
Cancellations
No cancellation fees apply. However, excessive cancellations or no-shows may result in refusal of future service.
PROPERTY CONDITIONS
The property must be clean, staged, and ready at the time of the shoot.Pacific Visuals reserves the right to:Refuse service if the property is not readyProceed with the shoot under current conditions if the client choosesPacific Visuals is not responsible for the quality of results impacted by property condition.
TURNAROUND TIMES
Photography: up to 48 hours
Video: up to 120 hoursTurnaround times may vary depending on project scope and conditions. Rush delivery may be available as an add-on service.
PAYMENT TERMS
Full payment is required before delivery of any media. Media will not be released until payment is received in full.Accepted Payment MethodsCredit/Debit Card
Other methods may be accepted upon request
INTELLECTUAL PROPERTY & LICENSE
All content produced by Pacific Visuals remains the exclusive property of Pacific Visuals LLC.Clients are granted a limited, non-exclusive, non-transferable license to:Use media for MLS listingsUse media for marketing and promotional purposesUse media across personal, brokerage, and social media platforms
Restrictions
Clients may not:Sell, sublicense, or transfer mediaUse media for commercial resale or third-party distribution
PORTFOLIO & MARKETING RIGHTS
Pacific Visuals reserves the right to use all media produced for portfolio, website, social media, and advertising purposes.
EDITING & REVISIONS
Each project includes one (1) revision per media type (photos and video).Additional revisions or advanced edits are subject to additional charges. Add-ons may be requested after the shoot if no return visit is required.
DRONE SERVICES
Drone services are subject to FAA regulations, airspace restrictions, weather conditions, and Temporary Flight Restrictions (TFRs).If drone services cannot be completed due to restrictions, a proportional refund will be issued based on the package pricing.
TWILIGHT & WEATHER POLICY
If twilight conditions are not suitable at the scheduled time, Pacific Visuals will reschedule the twilight shoot at no additional cost.
LINKS TO THIRD-PARTY SITES
This Website may contain links to third-party websites. These links are provided for convenience only. Pacific Visuals is not responsible for the content, policies, or practices of any third-party sites.
DISCLAIMER OF WARRANTIES
All content and services are provided “as is” without warranties of any kind, either express or implied.Pacific Visuals does not guarantee specific marketing results, property sale outcomes, or performance of third-party
platforms.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Pacific Visuals LLC shall not be liable for any indirect, incidental, or consequential damages.Total liability, if any, shall be limited to the amount paid for the services provided.
INDEMNIFICATION
You agree to indemnify and hold harmless Pacific Visuals LLC and its affiliates from any claims, damages, or liabilities arising from your use of our services or violation of these Terms.
GOVERNING LAW
These Terms shall be governed by the laws of the State of California.
ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Pacific Visuals LLC.
CONTACT INFORMATIONPacific Visuals LLC
Carlsbad, California
Email: info@pacificvisuals.net